BONTRAGER 30-Day Unconditional Guarantee
30-Day Unconditional Guarantee
If for any reason you’re not satisfied with a Bontrager or Trek aftermarket purchase, return the item, along with the original sales receipt to the original place of purchase within 30 days for an exchange or credit refund. Think of it as a 30-day test ride.
This guarantee includes Bontrager and Trek aftermarket components, apparel, and accessories. Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded. Used items must be cleaned for a return. If you send merchandise that is not cleaned or laundered, we will return it to you at your expense.
At Bontrager, we stand behind our products and want you to be confident in your purchase. That’s why we offer a limited warranty that covers defects in workmanship and materials for Bontrager and Trek branded products. Visit your local authorized retailer to get started.
Warranty covers only Bontrager and Trek products. Any products not explicitly outlined here are omitted.
First Things First
Contact us or authorized retailer for a warranty claim. Proof of purchase is required. Click here to find a retailer near you.
This Warranty Does Not Cover
Normal wear and tear
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect
Labor charges for part replacement or changeover
Non-proprietary products (any other original part or component) covered by the original manufacturer’s warranty
This warranty applies to:
• Parts and accessories purchased after August 1, 2019.
Any products not specifically included above are omitted, but may be included in the 2012-2019 Trek Care Limited Warranty. Click here for details.
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the original date of purchase. Trek and Electra are not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.
Source : Trek Bicycle